Kelly Stownar

Emma's employer and William Jones' former governess. She married at the age of 18, but lost her husband two years into the marriage, and did not have any children. Young and educated, Mrs. Stowner decided to become a governess, and tutored William and his siblings with an iron fist. Right before retiring, she met Emma, and took her in as her maid.

Kelly was the one who taught Emma to do the household chores, to read, and to write. It was also Kelly who acted as a "bridge" between Emma and William, although she realized that the relationship between Emma and William would never work out smoothly.

(Source: Wikipedia)